1. Browse to https://aka.ms/sspr in your web browser.
  2. Enter your Okta username and click on "Next."
  3. Select the "I forgot my password" option.
  4. Follow the instructions to verify your identity, which may include …
    1. answering security questions 
    2. entering a verification code sent to your email
    3. entering a verification code sent to your phone
  5. Once your identity is verified, you will be prompted to enter a new password. 

 

Password complexity requirements:

  • Minimum password age – 7 days
  • Minimum length – 12 characters in length
  • New password must contain at least 3 of the following …
    1. Uppercase letters
    2. Lowercase letters
    3. Numbers
    4. Special characters

 

  1. Enter and confirm your new password and click "Next."
  2. Your password has been reset.

It is important to note that you may need to update your password on any devices or applications that use your Azure account, depending on how they are configured.